Excellent 24-hour reception and helpful staff, but wifi on the 5th floor didn't work well.

Consider requesting a kettle in advance as it might not be readily available upon arrival.

The design offers a solid, modern aesthetic that balances style and comfort in the rooms. The spaciousness of the Deluxe Twin Room provided a welcome refuge at the end of a long day.

The air-conditioning was a headache, being impossible to adjust to a comfortable level, making it either too cold or not effective. The toilet seat in my room bore evidence of someone else's stay, and dust had accumulated in corners. The limited functionality of the EV charging points also left something to be desired, with only half operational.

explore nearby parks and landmarks with convenience at this hotel

Staying here was a delight with its proximity to parks like Jagersplas, which is just a 20-minute walk away, and the charming Het HEM, only a bit more than a kilometer from the hotel, making my city strolls truly enjoyable. the spacious rooms provided a nice retreat after all my exploring, though I would have loved better facilities for making tea or coffee right in my room.

im shocked this hotel is still standing. no cleaning service, which is not what i expected at all. and dont even get me started on the breakfast hours, like who actually wants to wake up that early? ! i thought i was special enough for an upgrade, but i guess that only goes to the 'regulars'. just couldn’t give them a good review.

Clean and convenient stay

The hotel’s pet-friendly policy was a big win for us! We enjoyed some quality family time near the beautiful Zaan river, and the convenient bike rentals made exploring the area super fun.

For dads, it would be great to have some in-room facilities like coffee and tea.

the bastion was convenient for our trip with quick bus access to the city center. rooms had a modern vibe with good amenities. staff were efficient and friendly. breakfast was tasty with lots of choices.

room decor was a bit bland.

The staff were exceptionally friendly and attentive, always ready to assist with questions and help with my bags. I particularly appreciated the complimentary breakfast options, which included a lovely selection of both hot and cold items, fueling my day for exploration.

Limited diversity in food options.

The hotel had spacious rooms, elegant decor, and a cool coffee machine. The cleanliness was great with no dust at all.

mixed experience with great staff but poor payment handling

The staff were incredibly welcoming, always offering assistance with a genuine smile. The complimentary breakfast was a delightful surprise, with a good mix of fresh and satisfying options. the rooms were spacious and well-maintained, adding a comfortable vibe to the stay.

The hotel does not accept AMEX, despite displaying the logo, which caused confusion at check-in.

Had a nice stay with a spacious room and a surprising selection of breakfast items that kept things interesting. I loved the relaxing atmosphere by the cozy lounge and the chance to unwind at the on-site sauna. Just wished there were more charging points available, but overall, it was a pleasant experience! 😊